Privacy Policy
Introduction
iPoolGo ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, purchase products, submit enquiries, subscribe to marketing communications, or otherwise interact with us.
By using the iPoolGo website, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy is intended to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect
We may collect personal information including:
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Name
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Email address
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Mobile or telephone number
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Postal and delivery address
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Payment and transaction information
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Product enquiries and customer service communications
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Information provided through forms, surveys or promotions
We may also automatically collect certain information when you visit our website, including:
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IP address
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Device information
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Browser type and version
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Website usage data
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Referring websites
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Pages visited and time spent on our website
What Information We Collect
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.
Marketing Communications
Where you have provided consent, we may send promotional emails, SMS messages and other marketing communications regarding our products, special offers and services.
You may opt out of marketing communications at any time by:
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Clicking the unsubscribe link in emails
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Replying STOP to SMS messages
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Contacting us directly
We comply with the Spam Act 2003 (Cth) and applicable Australian marketing laws.
SMS Privacy
f you provide your mobile number and consent to receive SMS communications from iPoolGo, we may send:
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Order confirmations
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Delivery updates
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Appointment reminders
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Customer support communications
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Promotional offers (where consent has been provided)
Your mobile number and SMS consent information will not be sold, rented or shared with third parties for their own marketing purposes.
We may share your information with trusted service providers solely for the purpose of delivering SMS messages and managing communication services on our behalf.
SMS opt-in data and consent records are not shared with third parties for marketing purposes.
Disclosure of Personal Information
We may disclose personal information to:
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Payment processors
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Delivery and logistics providers
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IT and website service providers
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Marketing and communication service providers
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Professional advisers
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Government authorities where required by law
Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure that personal information is protected in accordance with Australian privacy laws.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures include:
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Secure website technologies
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Restricted access to personal information
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Secure payment processing systems
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Staff confidentiality obligations
While we take reasonable precautions, no method of transmission over the internet can be guaranteed as completely secure.
Retention of Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or as required by law.
Children's Privacy
Our website and products are intended for adults.
We do not knowingly collect personal information from individuals under 18 years of age without appropriate parental or guardian consent.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or make a privacy complaint, please contact:
iPoolGo
Email: support@ipoolgoinflatablepools.com.au
Website: https://www.ipoolgoinflatablepools.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at: